Job Description
Currently seeking an experienced House Manager for a Leading, National Organisation specialising in providing Therapeutic Care to young people in a residential setting.
Duties and standards:
House managers with Safe Places undertake frontline shifts caring for young people and are expected to deliver all duties within the youth worker role, such as:
* Establishing a therapeutic care environment and positively managing the young person's behaviours
* Maintaining a high standard of cleanliness, tidiness, and comfort in the home environment
* Observing safety standards and protocols for that particular home and young person
* Creating a dinner routine with nutritious meals
* Providing transportation
* Assisting with homework and engaging in suitable activities
* Working with the child to learn life skills in a planned and supported way
* Monitor the child's supply of clothing, footwear, school materials and other belongings
* As part of a team, identify areas where child's needs could be better met.
Specific duties related to the Case Manager role include:
Supervision of a team of youth worker professionals, facilitation of team
meetings and performance management, where necessary.
* Case management tasks such as rostering, case planning and case inductions
* Providing on call support and professional advice
* Liaison with key support agencies
* Ensure delivery of high-quality care leading to positive outcomes for the child, such as building
relationship and life skills, engaging in education and improved health and hygiene.
* Work within organisational policies, procedures and values and contribute to continual
improvement of Safe Places service
* Other tasks as delegated by the Area Manager
Essential requirements:
A minimum six (6) months experience working with children with challenging behaviours,
such as verbal and physical aggression, in a residential setting or in care
* Ability to do shift work and in-home sleepovers
* Ability to accommodate roster changes and on call requirements at short notice. We
endeavour to complete rosters up to two weeks in advance, though changes may occur due
to the nature of the work.
* Ability to participate in team meetings, staff meetings, training and supervision, as required
* Successful completion of relevant history checks and screening processes
* A full Australian Driver's License or ability to obtain one
Essential skills and attributes:
Knowledge of issues facing children in the out-of-home care sector, the impact of
childhood abuse and trauma, and crisis management techniques
* Understanding of case management model in the residential care setting
* An understanding of the intensive nature of working with young people and the
possible impacts on the employee's family and personal responsibilities
* Ability to work autonomously in an isolated environment, supported by established
procedures
* Ability to supervise team members and establish effective team processes and systems
* Computer-literate, including demonstrated ability to independently use key programs
such as Microsoft Word and Excel, internet browsers and ability to support youth
workers in using these tools
* Ability to complete reports and other business processes via the Safe Places web-based
systems
* Strong written and verbal communication skills including negotiation, networking, and
ability to draft shift reports
* Strong organisational and time management skills
Desirable
Certificate IV in Child, Youth and Family Intervention or equivalent
Experience in working with multi-disciplinary services and government agencies
If you fit the criteria above, and would like to build a career in this sector, please apply via Seek.
