Job Description
Impact the lives of individuals and families navigating crisis and homelessness
Full Time | $51.54/hr + On-Call Allowance + Car + Salary Packaging
Looking for more than "just a job"?
This is your opportunity to make a tangible difference!
Working with a purpose-driven team that values your leadership, insight, and ability to empower others.
We're on the lookout for a passionate and experienced Program Manager to lead day-to-day operations at a Cairns-based Temporary Supported Accommodation service. You'll drive meaningful client outcomes, guide a team and oversee the delivery of holistic case management for people with complex needs.
What's on offer?
Competitive pay: $51.54/hr + on-call allowance ($10K/year) + car
Generous salary packaging options - helping you save on tax
Access to Employee Assistance Program (EAP)
A supportive, inclusive team culture where your work is truly valued
What you'll be doing:
Lead and coordinate the delivery of short-term accommodation and wraparound supports
Provide expert supervision to case managers and frontline staff
Oversee service planning, client intake, case review, and risk management
Ensure compliance with program funding, reporting, and legislative requirements
Engage with community partners to strengthen support pathways
Drive a strengths-based, trauma-informed approach across the service
We'd love to hear from you if you have:
A tertiary qualification in Social Work, Psychology or related discipline
5+ years' experience in complex case management and client service delivery
Proven team leadership and program coordination capabilities
Sound understanding of risk, compliance, funding guidelines, and reporting
Strong communication, interpersonal and organisational skills
A current C Class driver's licence and willingness to undertake on-call duties (if preferred)
If you're ready to step into a leadership role that makes a real difference apply now!
