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Practice Lead - Counselling and Phone Service

Job Title: Practice Lead - Counselling and Phone Service
Contract Type: Permanent
Location: Caloundra, Queensland, Australia
Industry: Social Work
Salary: Up to AU$115072.16 per annum
Start Date: ASAP
Reference: BBBH326700_1729572536
Contact Name: Taryn Botha
Contact Email: help@twrecruitment.com.au
Job Published: Oct 22, 2024

Job Description

We are seeking a Practice Lead - Counselling and Phone Service. This is a remote, work FROM ANYWHERE in QLD or NSW position!



Head Office is on the Sunshine Coast in Queensland Do you want to...

  • Make a lasting impact on individuals and communities affected by suicide.
  • Work in a supportive and inclusive environment that values collaboration and professional growth.
  • Access ongoing professional development opportunities.


The Practice Lead will oversee the Counselling and Phone Service, ensuring the provision of high-quality, trauma-informed support to individuals bereaved by suicide.



This leadership role involves managing a team, delivering clinical services, and cultivating a collaborative work environment. You will offer direct counselling services, conduct assessments, and provide supervision to staff.



Key Responsibilities

  • Conduct bio-psycho-social assessments and risk evaluations for clients.
  • Develop individualized care plans and provide ongoing support through one-on-one counselling and group therapy.
  • Facilitate support groups for bereaved individuals and families.
  • Lead and mentor a team of counsellors, ensuring professional development and a high standard of service delivery.
  • Participate in the development and implementation of policies and procedures for best practice care.


Essential Qualifications and Experience:

  • Relevant tertiary qualifications in counselling, psychology, social work, or mental health.
  • Postgraduate qualification in bereavement counselling.
  • A minimum of three years of supervised counselling experience, including team management.
  • Current registration with a relevant professional body (e.g., AASW, PACFA, ACA, AHPRA).
  • Experience in grief, loss, and trauma counselling, particularly related to suicide bereavement.
  • Strong leadership and team management skills, including experience in supervising clinical practices.
  • Proven experience in crisis intervention and therapeutic support for diverse populations.

Desirable:

  • Master's degree in psychology, social work, or counselling.
  • Certification as a Certified Bereavement Practitioner (CBP).

If you are a compassionate leader with a commitment to supporting those in need, we encourage you to apply!

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