Job Description
Case Manager/ Connection and Development Coach
We're on the hunt for a highly adaptable, heart-led Case Manager who can jump in and support people at risk of or experiencing homelessness.
This is for someone keen on meaningful work and problem-solving that actually matters.
The role will be locum on a month-to-month contract (for at least 3 months) with the potential for extension, and even opportunity for a permanent transtition.
Hours: 4 to 5 days per week (30-38 hours), on Pay Level SCHADS 4 to 5, depending on qualifications and experience.
About the role:
You'll be joining a boots-on-the-ground team, helping clients to:
Identify and prioritise their own needs and goals
Navigate the web of systems and services
Coordinate emergency relief and make referrals
Create meaningful, goal-directed support plans
Advocate for their rights and transitions to longer-term support
Facilitate better wellness, housing access, and human dignity
You'll be mixing practical crisis support with human-first, recovery-oriented planning - all while collaborating across services at the centre.
You're someone who:
Has a tertiary qualification in human services, social work, behavioural science (or relevant experience)
Understands trauma-informed, culturally safe, strengths-based work
Knows how to juggle a caseload, a diary, with interruptions in a fast-paced environment
Can build rapport in five minutes and write a brilliant case note in ten
Gets that boundaries, good coffee, and self-care are essential
The essentials:
At least 2 years' experience in a similar role
QLD Driver's Licence
Blue Card & National Police Check
Experience in housing/homelessness
Ready-to-roll attitude and emotional maturity
What's in it for you?
A real chance to walk alongside some of the most resilient people you'll ever meet
A supportive team that values humour, humility, and human connection
The satisfaction of doing work that leaves the world a little better than you found it
Ready to jump in?
If this sounds like your kind of (temporary) adventure, let's chat. We'd love to hear how your skills and spark could help us walk with people on their journey to housing, stability and wellness.
Melissa.jacquier@twrecruitment.com.au
