Crisis Housing Support

This role is hands-on, meaningful, and focused on empowering people to overcome barriers, secure safe housing, and build brighter futures.



Provide compassionate, end-to-end case management for individuals and families facing homelessness or at risk of losing their home.

Your Key Responsibilities:

• Manage the full client journey from intake to exit with empathy and professionalism
• Deliver holistic case management, advocacy, and referral services using Specialist Homelessness databases
• Provide practical support to clients facing complex challenges
• Work closely with community stakeholders to secure safe and sustainable accommodation for clients
• Empower clients to build the skills needed to sustain current and future tenancies

What You'll Bring:

✔ Minimum of Cert III in Community Services (or related field)
✔ Experience in the homelessness or community services sector
✔ Knowledge of legislation and best practices relating to homelessness support
✔ Case management and advocacy skills
✔ Ability to work independently and as part of a collaborative team
✔ Excellent time management, interpersonal, and communication skills
✔ Respectful, compassionate approach to supporting individuals facing hardship
✔ Ability to uphold client confidentiality and professional boundaries

Blue Card, Police check and Australian drivers licence required

If you are looking for a full time, permanent position with a well-known not for profit organisation, with career progression and professional development- then you have found your perfect role!

Please contact Melissa.Jacquier@twrecruitment.com.au for further information, or apply online now!