Job Description
Operations Manager - Allied Health and Social Connection (Tasmania)
Location: Hobart, Tasmania
Employment Type: Full Time (Monday to Friday)Our client empower older Australians to lead fulfilling lives through choice, independence, and community connection. With a dedicated team across Tasmania, they provide exceptional services that ensure our clients feel valued and engaged.
- Attractive Salary Packaging: Benefit from up to $15,900 + an additional $2,650 annually.
- Career Advancement Opportunities: Access professional development and training programs.
- Supportive Workplace: Utilize our 24/7 Employee Assistance Program.
- Values-Centric Environment: Work in a not-for-profit organization committed to kindness, respect, integrity, innovation, and inclusion.
Role Overview:
As the Operations Manager for Allied Health, you will lead the development and operational management of services in Tasmania. Collaborating with the Home Care leadership team and the Director to ensure outstanding support for older individuals and their families in the community.
Key Responsibilities:
Leadership and Program Management:
- Lead teams to deliver client-centered services through ongoing training, supervision, and internal audits.
- Manage revenue and expenditure budgets to achieve financial targets.
- Ensure compliance with Aged Care Quality Standards and Commonwealth Home Support Program Principles.
- Oversee program evaluations every six months and complete monthly client file audits.
- Analyse client service data and promote programs to meet Key Performance Indicators.
Program Development:
- Design and implement programs that promote independence, identify client goals, and improve health and wellbeing.
- Foster client participation and regular assessment to support their potential.
- Maintain a holistic approach to service delivery, ensuring clients understand their rights and responsibilities.
Financial and Contract Management:
- Partner with the Director to develop and monitor annual budgets that meet program requirements and KPIs.
- Ensure effective financial management and that all programs are delivered within budget.
- Identify opportunities for cost-effective service delivery and implement transparent fee structures.
Service Growth:
- Develop industry networks and identify innovative service delivery opportunities.
- Actively promote the company and enhance market share through strategic alliances and community engagement.
Team Leadership:
- Ensure all staff are aware of their responsibilities and support their professional development.
- Lead teams through change and monitor performance through regular appraisals.
- Foster a culture of engagement, ensuring low turnover and high staff satisfaction.
Quality, Compliance & Risk Management:
- Maintain compliance with Aged Care Standards and lead continuous improvement initiatives.
- Ensure your team participates in audits and that quality KPIs are met.
About You: You are dedicated to enhancing the lives of older Australians and possess:
- A tertiary qualification in allied health or a related field, or significant experience in operational management within health or aged care.
- Proven ability to deliver programs that improve the health, wellbeing, and independence of frail older individuals.
- Experience in achieving Key Performance Outcomes while maintaining financial accountability.
- Strong teamwork skills, thriving in collaborative settings and one-on-one interactions.
- Experience being manager or team leader within allied health department
Essential Requirements:
- Current Working With Vulnerable People card.
- Up-to-date flu vaccinations.
- Australian working rights.
- Ability to pass national police and NDIS clearances.
- Must be based in Tasmania
